Privacy Policy

Complete Coverage IT, LLC, (“Complete Coverage IT”), is committed to keeping all personal information collected on individuals visiting our website and making use of our online facilities and services accurate, confidential, secure, and private. Our privacy policy has been designed and created to ensure those affiliated with Complete Coverage IT of our commitment to and realization of our obligation not only to meet but to exceed privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to Complete Coverage IT and thus it shall govern all data collection and usage thereof, by Complete Coverage IT. By using the website or any subsidiary website, you are herein consenting to the following data procedures expressed within this privacy policy agreement.

This policy applies to all website visitors as well as internal Complete Coverage IT employees (“Users”) at all locations. It is meant to be read and understood by all Users of Complete Coverage IT systems and computing resources (“Systems”) and all Complete Coverage IT services whether online or local (“Services”). Use of Complete Coverage IT Systems and Services constitutes acceptance of these privacy policy prescriptions.

Complete Coverage IT may revise this policy at any time; material changes will be captured in the internally facing Version Control table of this policy but also published to the Complete Coverage IT website off the homepage.

This website collects various types of User information, such as: Voluntarily provided information, which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which other websites garner, make use of and share information collected.

Complete Coverage IT may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information to keep you informed of other possible products and/or services that may be available to you from Complete Coverage IT and our subsidiary websites. Complete Coverage IT and our subsidiaries may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Mobile/SMS Data: No mobile information collected through SMS opt-in will be sold or shared with third parties or affiliates for their marketing purposes. Phone numbers obtained for texting are used solely to deliver the messages you opted into.

Complete Coverage IT may share personal information with trusted third-party service providers who perform functions on our behalf (for example, website hosting, customer relationship management (CRM), email delivery, and analytics providers), under written contracts that require them to safeguard your information and to use it only to provide services to Complete Coverage IT. These service providers are not permitted to use your information for their own marketing purposes.

Complete Coverage IT may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required to:

• Remain in conformance with any decrees, laws and/or statutes or to comply with any process which may be served upon Complete Coverage IT and/or our website.
• Maintain, safeguard and/or preserve all the rights and/or property of Complete Coverage IT.
• Perform under demanding conditions to safeguard the personal safety of users of Complete Coverage IT and/or the public.

Complete Coverage IT does not knowingly collect personal identifiable information from children under the age of thirteen (13). Even with verifiable parental consent we do not collect such information. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

All users and/or visitors to our website and subsidiary websites have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email, surveys, service announcements, or newsletters.

To discontinue or unsubscribe to our website please send an email indicating that you wish to unsubscribe to randall.cowart@gmail.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out.

Our website does contain links to affiliate and other websites. Complete Coverage IT does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. The Privacy Policy Agreement applies only and solely to the information collected by our website.

Complete Coverage IT shall endeavor and shall take commercially reasonable precautions to maintain adequate physical, procedural, and technical security with respect to our offices and information storage facilities to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control. The company also uses the latest Transport Layer Security (TLS) protocol for securing authentication and private communications to build users’ trust and confidence in the Internet and website use by providing simple and secure access and communication of credit card and personal information.

Complete Coverage IT protects personal information using administrative, technical, and physical safeguards, including encryption of data in transit and, where applicable, at rest; multi-factor authentication (MFA); role-based access controls that limit access to authorized personnel on a need-to-know basis; and continuous security monitoring. Complete Coverage IT aligns its information-security program to the NIST Cybersecurity Framework. In the event of a data breach affecting your personal information, Complete Coverage IT will notify affected individuals and applicable authorities without undue delay and in accordance with applicable law.

Complete Coverage IT reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our website homepage here: https://www.completecoverageit.com/privacy-policy/

This will help our users and/or visitors become aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Complete Coverage IT decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree to and accept such changes.

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address:

Complete Coverage IT retains personal information for as long as necessary to fulfill the operational purposes described in this Privacy Policy, deliver requested services, and comply with legal, accounting, and contractual obligations. Data retention schedules and procedures are governed by Complete Coverage IT’s Information Handling Policy. Retention periods align with operational lifecycles, and data is disposed of securely upon end-of-use or hardware retirement: electronic documents and data are permanently deleted from all media prior to disposal or reuse, and physical paper records are shredded.

Subject to applicable law, you may request to access, correct, or delete the personal information Complete Coverage IT holds about you, request a copy of that information, or opt out of marketing communications at any time.

4.1. Internal Priority Alerts (Employees)

As part of our internal operations, Complete Coverage IT headquarters may send text message (SMS) alerts to designated employees regarding priority email notifications. Participation in this SMS alert program is limited to employees who have expressly opted in by providing their mobile number and signed consent. We do not sell, rent, or share mobile phone numbers collected for this purpose with third parties. Message frequency varies based on operational need, and message and data rates may apply.